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FAQS

How do I know the stamps I purchase are authentic?

All of our stamps are professionally authenticated and will come with a certificate of authenticity from an expert. You can buy with confidence.

What should I do if the stamps I received do not match the pictures on the website?

If the stamps you receive do not match the pictures on the website, don't hesitate to contact our customer service.

Can I buy international stamps?

Of course, you can. We sell stamps from all over the world, and you can find and buy them on our website.

How do I know if ordering online is secure?

To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes "HTTPS" at the beginning. Most browsers offer additional security alerts as well.

How do I place an order?

Select your favorite collection and click on Product Details. Next, select the appropriate style and click the "Add to Cart" button on the product page. Next, click "My Cart" in the upper right corner of the page to view the items in your shopping bag.

Click "Checkout" to complete your order.

How can I change or cancel my order after it has been submitted?

Payment or billing information must be kept the same after placing an order. To request changes to your order, you must contact Customer Service.

Email: sale@postalstamphaven.com

How do I track my order?

You can contact our customer service for information about your order after it has shipped.

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